Privacy Policy Overview

Your privacy matters at Zorinaventa. This policy explains what information we collect, how it’s used, shared, and protected. We comply with Canadian and international privacy standards.

Information We Collect

We only gather the data necessary to support services and keep your experience safe and efficient.

• Personal details such as name, email, or phone number provided through contact forms or requests.
• Automatically collected technical data, such as browser type, IP address, and visit length.
• Cookies and similar tracking technologies used for analytics and improving your website experience.
• Feedback and communication records, such as questions, support requests, or testimonials shared by you.

How We Use Your Information

Your data is used solely to deliver, maintain, and improve our services and fulfill your requests.

• To respond to your inquiries and manage participation in mindfulness sessions.
• To communicate updates, schedules, and relevant program information you request.
• For website analytics, improvement, and to provide personalized service features.
• To guard against misuse and support the safe delivery of all services.

Legal Basis for Processing

We process personal information on legal grounds aligned with applicable privacy laws in Canada.

Our processing of your data relies on your consent (where applicable), legitimate interest in providing requested services, and compliance with legal obligations. We uphold transparency and respect your choices at every stage.

Information Sharing

Your information is not sold. Sharing occurs only when necessary to operate or as required by law.

• Service providers may access data only for essential operational or technical support, bound by confidentiality.
• Legal authorities may receive information if required by legal process, court order, or to ensure your safety.
• Third-party analytics may process non-identifiable data solely for statistics and improvement measures.

Data Security

Your data is protected through technical and organizational measures that aim to prevent unauthorized access, loss, or misuse. We routinely review and enhance our safeguards compliant with Canadian and applicable international privacy standards. While no method is ever fully infallible, we commit to the highest reasonable standards of data protection.

Your Rights

You can request access, correction, or deletion of your information at any time.

• Request copies of your personal data held by us or ask for amendments as needed.
• Withdraw consent for any aspect of data use where applicable.
• Ask for deletion of your data unless retention is required by law or for operational purposes.
• Raise concerns about data use; we respond to all legitimate requests promptly.

Cookies and Tracking

We use cookies and other tracking tools to enhance your online experience, remember preferences, and collect anonymous usage data. You can manage cookies through your browser settings.

Read our Cookie Policy Read our Cookie Policy

Contact

If you have questions or requests about our privacy practices or your information, contact us using the details below.

Privacy Policy Changes

This policy is updated periodically. Any changes will be published with the updated effective date. Continued use of our services means you accept the revised terms.